Tabelle1
| Unnamed: 0 | Unnamed: 1 | Unnamed: 2 | Unnamed: 3 | Mengen | Unnamed: 5 | Unnamed: 6 | Unnamed: 7 | Unnamed: 8 | Unnamed: 9 | Unnamed: 10 | Eingabe Preise | Unnamed: 12 | Unnamed: 13 | Unnamed: 14 | Unnamed: 15 | Unnamed: 16 | Unnamed: 17 | Kosten/Jahr | Unnamed: 19 | Unnamed: 20 | Unnamed: 21 | Unnamed: 22 | Unnamed: 23 | Unnamed: 24 | Unnamed: 25 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SK# | SO# | Service Objekt | V | 2027 | 2028.0 | 2029.0 | 2030.0 | 2031.0 | 2032.0 | 2033.0 | 2027.0 | 2028.0 | 2029.0 | 2030.0 | 2031.0 | 2032.0 | 2033.0 | 2027.0 | 2028.0 | 2029.0 | 2030.0 | 2031.0 | 2032.0 | 2033.0 | Bemerkungen |
| RAG Aktiengesellschaft | |||||||||||||||||||||||||
| 1 | Einführung | ||||||||||||||||||||||||
| 1.1 | Beschreibung der Leistungspflichten | ||||||||||||||||||||||||
| 1.2 | Service-Level | ||||||||||||||||||||||||
| 1.3 | Beistellleistungen | ||||||||||||||||||||||||
| 1.4 | Preismodell | ||||||||||||||||||||||||
| 2 | IT-Security-Management | ||||||||||||||||||||||||
| 2.1 | Grundsätzliche Anforderungen | ||||||||||||||||||||||||
| 2.2 | Verantwortlichkeiten IT-Security | ||||||||||||||||||||||||
| 3 | RAG - Energiemanagementsystem | ||||||||||||||||||||||||
| 3.1 | Energiemanagementsystem beim AN | ||||||||||||||||||||||||
| 4 | Serviceprozesse | ||||||||||||||||||||||||
| 4.1 | Ausgangssituation | ||||||||||||||||||||||||
| 4.2 | Grundsätzliche Anforderungen | ||||||||||||||||||||||||
| 4.3 | Aufwandserfassung | ||||||||||||||||||||||||
| 4.4 | Betriebs- und Prozesshandbücher | ||||||||||||||||||||||||
| 4.5 | Steuerung der Zusammenarbeit | ||||||||||||||||||||||||
| 4.6 | Dokumentation Enterprise Architecture Management | ||||||||||||||||||||||||
| 4.7 | Preismodell | ||||||||||||||||||||||||
| 5 | Übergreifende Services | ||||||||||||||||||||||||
| 5.1 | Einleitende Beschreibung | ||||||||||||||||||||||||
| 5.2 | Netzwerkanbindung zwischen AN und AG | ||||||||||||||||||||||||
| 5.3 | Service Virenschutz / Schutz vor Schadprogrammen | ||||||||||||||||||||||||
| 5.4 | Monitoringsysteme | ||||||||||||||||||||||||
| 5.5 | Preismodell | ||||||||||||||||||||||||
| 6 | Rollen und Skill-Level für Optionale Leistungen | ||||||||||||||||||||||||
| 6.1 | Skill-Level | ||||||||||||||||||||||||
| 6.2 | Rollen | ||||||||||||||||||||||||
| 6.3 | Preismodell Optionale Leistungen | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.06.01 | [1] Junior Onshore nach Aufwand in Personentagen | E | 179 | 179.0 | 179.0 | 179.0 | 179.0 | 179.0 | 179.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.06.02 | [1] Junior Nearshore nach Aufwand in Personentagen | E | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.06.03 | [2] Spezialist Onshore nach Aufwand in Personentagen | E | 305 | 305.0 | 305.0 | 305.0 | 305.0 | 305.0 | 305.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.06.04 | [2] Spezialist Nearshore nach Aufwand in Personentagen | E | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.06.05 | [3] Senior (Manager, Analyst) Onshore nach Aufwand in Personentagen | E | 255 | 255.0 | 255.0 | 255.0 | 255.0 | 255.0 | 255.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.06.06 | [3] Senior (Manager, Analyst) Nearshore nach Aufwand in Personentagen | E | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.06.07 | [4] Projektleiter (Senior Manager) nach Aufwand in Personentagen | E | 148 | 148.0 | 148.0 | 148.0 | 148.0 | 148.0 | 148.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.06.08 | [5] Principal nach Aufwand in Personentagen | E | 32 | 32.0 | 32.0 | 32.0 | 32.0 | 32.0 | 32.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 7 | Microsoft 365 Service | ||||||||||||||||||||||||
| 7.1 | Ausgangssituation | ||||||||||||||||||||||||
| 7.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 7.3 | Anforderungen und Verantwortlichkeiten Microsoft 365 | ||||||||||||||||||||||||
| 7.4 | Beistellleistungen Microsoft 365 | ||||||||||||||||||||||||
| 7.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.07.01 | Preis pro genutzter E3/E5 Lizenz_x000B_Staffel 800-900 | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.07.02 | Preis pro genutzter E3/E5 Lizenz_x000B_Staffel 901-1000 | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.07.03 | Preis pro genutzter E3/E5 Lizenz_x000B_Staffel 1001-1100 | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.07.04 | Preis pro genutzter E3/E5 Lizenz_x000B_Staffel ab 1101 | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 8 | Azure Tenant Management Service | ||||||||||||||||||||||||
| 8.1 | Ausgangssituation | ||||||||||||||||||||||||
| 8.2 | Anforderungen und Verantwortlichkeiten | ||||||||||||||||||||||||
| 8.3 | Beistellleistungen Azure Tenant Management Service | ||||||||||||||||||||||||
| 8.4 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.08.01 | Basisbetrag | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 9 | Service Managed Desktop Service (MDS) | ||||||||||||||||||||||||
| 9.1 | Ausgangssituation | ||||||||||||||||||||||||
| 9.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 9.3 | Anforderungen und Verantwortlichkeiten MDS | ||||||||||||||||||||||||
| 9.4 | Beistellleistungen MDS | ||||||||||||||||||||||||
| 9.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.09.01 | Paketierung Leicht | E | 4 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.09.02 | Paketierung Mittel | E | 8 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.09.03 | Paketierung Komplex | E | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.09.04 | MDS Endgerät Windows | M | 1025 | 1025.0 | 1025.0 | 1025.0 | 1025.0 | 1025.0 | 1025.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.09.05 | MDS Endgerät Apple/Android | M | 735 | 735.0 | 735.0 | 735.0 | 735.0 | 735.0 | 735.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.09.06 | MDS virtueller Client | M | 27 | 27.0 | 27.0 | 27.0 | 27.0 | 27.0 | 27.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 10 | File Service | ||||||||||||||||||||||||
| 10.1 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 10.2 | Anforderungen und Verantwortlichkeiten File Service | ||||||||||||||||||||||||
| 10.3 | Beistellleistungen File Service | ||||||||||||||||||||||||
| 10.4 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.10.01 | File Service | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.10.02 | File Service Request_x000B_Berechtigungsgruppe anlegen, ändern löschen; _x000B_Verzeichnis anlegen, ändern, löschen; Freigabe anlegen, ändern, löschen | E | 700 | 700.0 | 700.0 | 700.0 | 700.0 | 700.0 | 700.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 11 | Print Service | ||||||||||||||||||||||||
| 11.1 | Ausgangssituation | ||||||||||||||||||||||||
| 11.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 11.3 | Anforderungen und Verantwortlichkeiten Print Service | ||||||||||||||||||||||||
| 11.4 | Beistellleistungen Print Service | ||||||||||||||||||||||||
| 11.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.11.01 | Print Service (Branch Print) | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.11.02 | Print Follow Me Print | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 12 | Active Directory und Identity Service (AD/Entra) | ||||||||||||||||||||||||
| 12.1 | Ausgangssituation | ||||||||||||||||||||||||
| 12.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 12.3 | Anforderungen und Verantwortlichkeiten AD Service | ||||||||||||||||||||||||
| 12.4 | Beistellleistungen AD Service | ||||||||||||||||||||||||
| 12.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.12.01 | AD Service wd0049 | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.12.02 | AD Service PLT | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.12.03 | Kontoveränderung AD | E | 700 | 700.0 | 700.0 | 700.0 | 700.0 | 700.0 | 700.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 13 | RZ Service | ||||||||||||||||||||||||
| 13.1 | Ausgangssituation | ||||||||||||||||||||||||
| 13.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 13.3 | Anforderungen und Verantwortlichkeiten RZ Service | ||||||||||||||||||||||||
| 13.4 | Beistellleistungen RZ Service | ||||||||||||||||||||||||
| 13.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.13.01 | RZ Service Herne Haus 2 | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.13.02 | RZ Service Herne Haus 26 Räume 1 und 2 | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.13.03 | Einbau Server / Storage | E | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.13.04 | Einbau Netzwerkgerät | E | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.13.05 | Ausbau Server / Storage | E | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.13.06 | Ausbau Netzwerkgerät | E | 10 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.13.07 | Begleitung RZ (pro h) | E | 20 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.13.08 | Begleitung außerhalb des bedienten Betriebs (pro h) | E | 10 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 14 | Server Service | ||||||||||||||||||||||||
| 14.1 | Ausgangssituation | ||||||||||||||||||||||||
| 14.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 14.3 | Anforderungen und Verantwortlichkeiten Server Service | ||||||||||||||||||||||||
| 14.4 | Beistellleistungen Server Service | ||||||||||||||||||||||||
| 14.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.14.01 | Physikalischer Server (HW) als Plattform für OS oder Virtualisierung_x000B_(zzgl. IN.14.02 oder IN.14.03) | M | 13 | 13.0 | 13.0 | 13.0 | 13.0 | 13.0 | 13.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.02 | Managed Server Windows | M | 144 | 144.0 | 144.0 | 144.0 | 144.0 | 144.0 | 144.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.03 | Managed Server Linux | M | 17 | 17.0 | 17.0 | 17.0 | 17.0 | 17.0 | 17.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.01WH | Physikalischer Server (HW) als Plattform für OS oder Virtualisierung_x000B_(zzgl. IN.14.02WH oder IN.14.03WH) | M | 7 | 7.0 | 7.0 | 7.0 | 7.0 | 7.0 | 7.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.02WH | Managed Server Windows | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.03WH | Managed Server Linux | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.04 | Erweiterung „Delivery“ Zeitraum auf unbedienter Betrieb (inkl. Rufbereitschaft) je Server | M | 125 | 125.0 | 125.0 | 125.0 | 125.0 | 125.0 | 125.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.04WH | Erweiterung „Delivery“ Zeitraum auf unbedienter Betrieb (inkl. Rufbereitschaft) je Server | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.05 | Inbetriebnahme und Bereitstellung Server incl. Betriebssystem physikalisch, an den RZ Standorten siehe 13, ohne Einbau | E | 4 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.05WH | Inbetriebnahme und Bereitstellung Server incl. Betriebssystem physikalisch, an den RZ Standorten siehe 13, ohne Einbau | E | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.06 | Bereitstellung Server incl. Betriebssystem virtuell | E | 28 | 28.0 | 28.0 | 28.0 | 28.0 | 28.0 | 28.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.14.06WH | Bereitstellung Server incl. Betriebssystem virtuell | E | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 15 | Storage Service | ||||||||||||||||||||||||
| 15.1 | Ausgangssituation | ||||||||||||||||||||||||
| 15.2 | Anforderungen und Verantwortlichkeiten | ||||||||||||||||||||||||
| 15.3 | Beistellleistungen Storage Service | ||||||||||||||||||||||||
| 15.4 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.15.01 | DX200 oder vergleichbar | M | 2 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.15.02 | CS800 oder vergleichbar | M | 2 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.15.03 | CS8200 oder vergleichbar | M | 2 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.15.04 | QNAP oder vergleichbar | M | 3 | 3.0 | 3.0 | 3.0 | 3.0 | 3.0 | 3.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.15.05 | NetApp FAS2720 & FAS2820 | M | 2 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 16 | Database Service | ||||||||||||||||||||||||
| 16.1 | Ausgangssituation | ||||||||||||||||||||||||
| 16.2 | Anforderungen und Verantwortlichkeiten | ||||||||||||||||||||||||
| 16.3 | Beistellleistungen Database Service | ||||||||||||||||||||||||
| 16.4 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.16.01 | Database Service pro Instanz MSSQL | M | 16 | 16.0 | 16.0 | 16.0 | 16.0 | 16.0 | 16.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.16.02 | Database Service pro Instanz Oracle | M | 2 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.16.03 | Erweiterung „Delivery“ Zeitraum auf unbedienten Betrieb (inkl. Rufbereitschaft) je Server | M | 4 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.16.04 | Einrichtung neue Instanz MSSQL | E | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.16.05 | Einrichtung neue Instanz Oracle | E | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 17 | VDI Service | ||||||||||||||||||||||||
| 17.1 | Ausgangssituation | ||||||||||||||||||||||||
| 17.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 17.3 | Anforderungen und Verantwortlichkeiten VDI Service | ||||||||||||||||||||||||
| 17.4 | Beistellleistungen RAG für VDI Service | ||||||||||||||||||||||||
| 17.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.17.01 | VDI OnPrem - Service Basiskosten | M | 0,5 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.17.02 | AVD Azure - Service Basiskosten | M | 0,5 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.17.03 | Basisimage | M | 5 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 18 | VoIP / Teams Telefonie | ||||||||||||||||||||||||
| 18.1 | Ausgangssituation | ||||||||||||||||||||||||
| 18.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 18.3 | Anforderungen und Verantwortlichkeiten Telefonie | ||||||||||||||||||||||||
| 18.4 | Beistellleistungen Telefonie | ||||||||||||||||||||||||
| 18.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.18.01 | Openscape 4000 incl. IPDA Standorte | M | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.04 | Betrieb UC Server | M | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.05 | Betrieb xpressions Server | M | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.06 | Betrieb DLS Server | M | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.07 | Betrieb Openscape Contactcenter | M | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.08 | Anlage Neuer Teilnehmer (VoIP, Teams, Analog, Umzug Unify->Teams) | E | 134 | 134.0 | 134.0 | 34.0 | 34.0 | 34.0 | 34.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.09 | Carriermanagement je Anschluss | M | 4 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.10 | Teams Teilnehmer | M | 350 | 350.0 | 350.0 | 350.0 | 350.0 | 350.0 | 350.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.11 | Betrieb Teams HA Zollverein, Pluto | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.12 | Betrieb Teams Callcenter Lösung | M | 0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.13 | Call Center Agent (Je Seat) | M | 0 | 20.0 | 20.0 | 20.0 | 20.0 | 20.0 | 20.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.14 | Betrieb Teams Standort Klasse A | M | 2 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.15 | Betrieb Teams Standort Klasse B | M | 1 | 5.0 | 8.0 | 8.0 | 8.0 | 8.0 | 8.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.16 | Betrieb Teams Standort Klasse C | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.17 | Betrieb Teams Standort Klasse D | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.18 | Aufbau Teams Telefonie Standortklasse A | E | 2 | 3.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.19 | Aufbau Teams Telefonie Standortklasse B | E | 1 | 4.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.20 | Aufbau Teams Telefonie Standortklasse C | E | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.18.21 | Aufbau Teams Telefonie Standortklasse D | E | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 19 | Zertifikatsdienste | ||||||||||||||||||||||||
| 19.1 | Ausgangssituation | ||||||||||||||||||||||||
| 19.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 19.3 | Anforderungen und Verantwortlichkeiten Zertifikatsdienste | ||||||||||||||||||||||||
| 19.4 | Beistellleistungen Zertifikatsdienste | ||||||||||||||||||||||||
| 19.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.19.01 | Zertifikatsdienste | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 20 | LAN Service | ||||||||||||||||||||||||
| 20.1 | Ausgangssituation | ||||||||||||||||||||||||
| 20.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 20.3 | Anforderungen und Verantwortlichkeiten LAN | ||||||||||||||||||||||||
| 20.4 | Beistellleistungen LAN | ||||||||||||||||||||||||
| 20.5 | Preismodell Access Switches | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.20.01 | LAN-Switch 24 / 48 Port Layer 2 _x000B_z.B. Cisco 9300-24U-E, 9300-48U-E oder vergleichbare | M | 120 | 120.0 | 120.0 | 120.0 | 120.0 | 120.0 | 120.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.02 | LAN-Switch 8 Port Layer 2 _x000B_z.B. Cisco 3560, 3100 oder vergleichbare | M | 26 | 26.0 | 26.0 | 26.0 | 26.0 | 26.0 | 26.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.03 | LAN-Switch Cisco Industrial IE Series | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.04 | Zzgl. Wartungspauschale für Standorte mit erhöhter Staubbelastung | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.05 | Zzgl. Unbedienter Betrieb | M | 12 | 12.0 | 12.0 | 12.0 | 12.0 | 12.0 | 12.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.01WH | LAN-Switch 24 / 48 Port Layer 2 _x000B_z.B. Cisco 9300-24U-E, 9300-48U-E oder vergleichbare | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.02WH | LAN-Switch 8 Port Layer 2 _x000B_z.B. Cisco 3560, 3100 oder vergleichbare | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.03WH | LAN-Switch Cisco Industrial IE Series | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.04WH | Zzgl. Wartungspauschale für Standorte mit erhöhter Staubbelastung | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.05WH | Zzgl. Unbedienter Betrieb | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 20.6 | Preismodell Kleinbackbone/Server Switches | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.20.07 | LAN-Switch 24 / 48 Port Layer 3 _x000B_z.B. Cisco 9300-24U-A, 9300-48U-A oder vergleichbare inkl. unbedientem Betrieb | M | 99 | 99.0 | 99.0 | 99.0 | 99.0 | 99.0 | 99.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.08 | Server-Switch Layer 2 _x000B_z.B. Cisco 9500-24Y4C-E oder vergleichbare inkl. unbedientem Betrieb | M | 46 | 46.0 | 46.0 | 46.0 | 46.0 | 46.0 | 46.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.07WH | LAN-Switch 24 / 48 Port Layer 3 _x000B_z.B. Cisco 9300-24U-A, 9300-48U-A oder vergleichbare inkl. unbedientem Betrieb | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.08WH | Server-Switch Layer 2 _x000B_z.B. Cisco 9500-24Y4C-E oder vergleichbare inkl. unbedientem Betrieb | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 20.7 | Preismodell Backbone Switches | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.20.09 | Core-Switch Layer 3 z.B. Cisco 9500-40x-A oder vergleichbare inkl. unbedientem Betrieb | M | 7 | 7.0 | 7.0 | 7.0 | 7.0 | 7.0 | 7.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.10 | Core-Switch Layer 3 z.B. Cisco 9500-16x-2QA oder vergleichbare inkl. unbedientem Betrieb | M | 3 | 3.0 | 3.0 | 3.0 | 3.0 | 3.0 | 3.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.09WH | Core-Switch Layer 3 z.B. Cisco 9500-40x-A oder vergleichbare inkl. unbedientem Betrieb | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.20.10WH | Core-Switch Layer 3 z.B. Cisco 9500-16x-2QA oder vergleichbare inkl. unbedientem Betrieb | M | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 21 | WLAN Service | ||||||||||||||||||||||||
| 21.1 | Ausgangssituation | ||||||||||||||||||||||||
| 21.2 | Anforderungen und Verantwortlichkeiten | ||||||||||||||||||||||||
| 21.3 | Beistellleistungen WLAN Service | ||||||||||||||||||||||||
| 21.4 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.21.01 | WLAN Controller z.B. Cisco 9800 oder vergleichbare | M | 2 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.21.02 | WLAN Access-Point z.B. Cisco Access Point AIR-AP3802I-E-K9 oder vergleichbare einbinden | E | 5 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 22 | WAN Service | ||||||||||||||||||||||||
| 22.1 | Ausgangssituation | ||||||||||||||||||||||||
| 22.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 22.3 | Anforderungen und Verantwortlichkeiten WAN Service | ||||||||||||||||||||||||
| 22.4 | Beistellleistungen WAN Service | ||||||||||||||||||||||||
| 22.5 | Preismodell Betrieb WAN | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.22.01 | Klasse 1 - HQ | M | 2 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.22.02 | Klasse 2 - Wasserhaltung AzGA | M | 2 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.22.03 | Klasse 3 - Wasserhaltung + Backup | M | 9 | 9.0 | 9.0 | 9.0 | 9.0 | 9.0 | 9.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.22.04 | Klasse 4 Wasserhaltung | M | 9 | 9.0 | 9.0 | 9.0 | 9.0 | 9.0 | 9.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.22.05 | Klasse 5 technischer Kleinstandort / Messstation | M | 75 | 75.0 | 75.0 | 75.0 | 75.0 | 75.0 | 75.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.22.06 | Klasse 6 Verwaltungs-Kleinstandort | M | 5 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 23 | Firewall, Internet Access und VPN Service | ||||||||||||||||||||||||
| 23.1 | Ausgangssituation | ||||||||||||||||||||||||
| 23.2 | Leistungsübergabepunkt | ||||||||||||||||||||||||
| 23.3 | Anforderungen und Verantwortlichkeiten Firewall und VPN Service | ||||||||||||||||||||||||
| 23.4 | Beistellleistungen | ||||||||||||||||||||||||
| 23.5 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.23.01 | Betrieb Fortigate Firewall | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.23.02 | Betrieb SkyHigh Proxy | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.23.03 | Firewallfreischaltung | E | 10 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 10.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.23.04 | Proxyfreischaltung | E | 140 | 140.0 | 140.0 | 140.0 | 140.0 | 140.0 | 140.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.23.05 | Einrichtung Site2Site VPN | E | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 24 | Backup und Restore | ||||||||||||||||||||||||
| 24.1 | Ausgangssituation | ||||||||||||||||||||||||
| 24.2 | Anforderungen und Verantwortlichkeiten Backup und Restore | ||||||||||||||||||||||||
| 24.3 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.24.01 | Backup&Restore - Service Basiskosten | M | 1 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 25 | Transition und Transformation | ||||||||||||||||||||||||
| 25.1 | Grundsätzliche Anforderungen | ||||||||||||||||||||||||
| 25.2 | Beistellleistungen Transition | ||||||||||||||||||||||||
| 25.3 | Preismodell | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||||||||||
| IN.25.01 | Transition Azure Tenant | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.02 | Transition Managed Desktop Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.03 | Transition File Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.04 | Transition Print Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.05 | Transition Active Directory und Identity Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.06 | Transition RZ Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.07 | Transition Server Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.08 | Transition Storage Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.09 | Transition Database Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.10 | Transition VDI Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.11 | Transition VoIP Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.12 | Transition Zertifikatsdienste | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.13 | Transition LAN Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.14 | Transition WAN Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.15 | Transition WLAN Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.16 | Transition Firewall, Internet Access und VPN Service | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| IN.25.17 | Transition Backup&Restore | E | 1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | |||||||||
| 26 | Abnahmeverfahren | ||||||||||||||||||||||||
| 26.1 | Abnahme | ||||||||||||||||||||||||
| 27 | Abkürzungsverzeichnis | ||||||||||||||||||||||||
| 28 | Anhänge |